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Wanganui Insurance Brokers is dedicated to providing a personalised insurance brokerage service.

Thanks for stopping to say hi!

Our goal is to give you the best insurance deals at their best value for whatever financial challenges you face. Talk to one of our insurance brokers today.

Find Us

Suite 14, Wicksteed Terrace, 220 Victoria Avenue, Wanganui, 4500, NZ

Phone

06 349 0091

Email

admin@wanganuiinsurance.co.nz

Send a message

If you want to send us a message just use the form below. We will respond as soon as possible.

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Complaints Process

If you are not satisfied with the service you have received from us you should contact us. We have an internal complaints process and undertake to investigate your concerns promptly and fairly. You may contact us to make a complaint by telephone, by email or in writing.

In the first instance you should contact your broker. Their contact information may be found on our ‘The Team’ page.

If we are still unable to resolve your dispute this can be referred to our Complaints Manager, Geoff Lott, on geoff@wanganuiinsurance.co.nz. We will acknowledge your complaint within 5 working days and will keep you informed of the progress. We have 40 days to respond to your complaint.

If you are not satisfied by our response we are a member of an Independent dispute resolution scheme operated by Financial Services Complaints Limited (“FSCL”) and approved by the Ministry of Consumer Affairs. You may refer the matter to FSCL by emailing info@fscl.org.nz or calling FSCL on 0800 347257. Full details of how to access the FSCL scheme can be obtained on their website www.fscl.org.nz. There is no cost to you to use the services of FSCL.